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Avoid total wargamer 
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Dark Rider
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Joined: Tue Nov 12, 2002 3:21 pm
Posts: 147
Just had a horrible experience with totalwargamer which means no models for Xmas. I will post more details of the customer service when I get on my laptop.

Can anyone recommend an alternative online retailer that sells gw stuff at a good discount?

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Fri Dec 20, 2013 4:39 pm
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Malekith's Best Friend
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Joined: Sat Sep 22, 2012 4:47 am
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Karond wrote:
Just had a horrible experience with totalwargamer which means no models for Xmas. I will post more details of the customer service when I get on my laptop.

Can anyone recommend an alternative online retailer that sells gw stuff at a good discount?



The Warstore if you live in the USA.

http://www.thewarstore.com/

But you have to phone in your GW orders as they don't post a purchase link for that line due to GW's online sales policies. Their service is quick and reliable and I think the discount averages about 20%?


Fri Dec 20, 2013 5:06 pm
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Noble

Joined: Sat Sep 06, 2003 2:28 am
Posts: 460
Gidean wrote:
Karond wrote:
Just had a horrible experience with totalwargamer which means no models for Xmas. I will post more details of the customer service when I get on my laptop.

Can anyone recommend an alternative online retailer that sells gw stuff at a good discount?



The Warstore if you live in the USA.

http://www.thewarstore.com/

But you have to phone in your GW orders as they don't post a purchase link for that line due to GW's online sales policies. Their service is quick and reliable and I think the discount averages about 20%?


I second TheWarStore. I've ordered from them off and on for about a decade when I don't have a FLGS to support (I move a lot because I'm in the military so sometimes I'm not around a store). Never had an issue with them. They're always super friendly ship quickly, and have great prices.

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Fri Dec 20, 2013 9:49 pm
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Warrior
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Joined: Fri Nov 29, 2013 1:30 am
Posts: 56
Location: London, England
TWG are pretty awful, I have a friend who ordered a bunch of stuff in April and has still to date only gotten about half of it, he's written to them about 4 times and always recieved messages back saying things like "Oh we are really sorry we will make sure someone personally oversees the delivery of your items"

Don't do it :p I don't have any recommendations though, I buy all of my stuff from my local store but only because I'm friends with the manager and I am "Inner circle" and get perks for supporting the store as opposed to buying models at this other hobby place a 5 min walk away which sells stuff about 5% cheaper. But then they make you pay to play on tables which GW doesn't so.... yeah they deserve my support not the other place.


Sat Dec 21, 2013 12:43 am
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Dark Rider
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Joined: Tue Nov 12, 2002 3:21 pm
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Sadly I'm in the UK so can't use that recommendation. Anyone know any good ones in England?

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Sat Dec 21, 2013 6:36 pm
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Warrior
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Joined: Fri Nov 29, 2013 1:30 am
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Location: London, England
Depending on where you are I could make some reccommendations but like only if you were London.


Sun Dec 22, 2013 12:06 am
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Dark Rider
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Derby way these days

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Sun Dec 22, 2013 12:20 am
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Warrior
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Joined: Fri Nov 29, 2013 1:30 am
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Location: London, England
Darn well there's two stores in London, general hobby stores got a lot of nice stuff but don't like they make you pay to play there, they sell gw stuff cheaper and whatever they don't have they can order it for you. The only downside is not being GW they don't get all the cool unique boxes or if they do only like 2. But my manager has expressly said that he's willing to return the favours for the higher price he has to charge in free tables, frequent help, various frequent campaigns etc.


Sun Dec 22, 2013 1:29 am
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Highborn
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Joined: Fri Oct 17, 2003 8:05 pm
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Location: Londinium
I've used Element games, no problems so far

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Sun Dec 22, 2013 8:12 am
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Highborn
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Joined: Mon Nov 10, 2003 8:49 pm
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Location: House of Heroes, 43 Church Gate, Loughborough, England
I don't know about Derby, but Tabletop Tyrant in Leicester isn't that far from you


Sun Dec 22, 2013 9:59 am
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Slave on the Altar

Joined: Wed Dec 04, 2013 10:56 pm
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I've had terrible experiences from twg in the past too - though it may be too late now I'd recommend Triple Helix Wargames; they usually have 20-25% off and postage tends to be cheaper than wayland or twg.


Mon Jan 06, 2014 3:12 pm
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Trainee Warrior

Joined: Sun Jun 09, 2013 1:16 pm
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Element are excellent both by mail and instore


Sun Jan 12, 2014 7:29 pm
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