GW returns

Druchiinoob · Post by **Druchiinoob** » Mon Nov 07, 2011 10:53 am

Hey i live in the uk and have just brought a finecast repeater boltthrower. I have just got home and opened it and it seems there are a few bits missing. A leg the handle/stock and the part that connects the legs to it. How good are GW in the uk with sorting this out. If I take it back will they give me a new one. I have the recite

Archon_matt · Post by **Archon_matt** » Mon Nov 07, 2011 11:04 am

They will definitely replace. Head back to the store you got it from with the re-boxed model and receipt and ask for a replacement. If your hobby store is, for some reason, not cool with that, ring up/email GW for a guaranteed replacement.

GW are pretty cool with this kind of stuff.

Red... · Post by **Red...** » Mon Nov 07, 2011 4:32 pm

Yup, as long as you have kept it in immaculate condition, they should return it. If not, the law is on your side, and you will be able to get a replacement if you keep pushing (ie as Archon Matt suggests, call the main GW line/email and they will do it for you). If they still don't, then post back here and I'm sure between us the D.Net community can suggest some further options for you

Tmarichards · Post by **Tmarichards** » Mon Nov 07, 2011 4:48 pm

I had a similar issue with a Cauldron, I went into my local GW (I also love in the UK) and they got a replacement ordered for me immediately- from what I've heard, GW are very good with these sorts of problems.

Druchiinoob · Post by **Druchiinoob** » Sun Dec 11, 2011 10:11 am

Well I took it back and it was replaced. The first box the guy opened was slightly miscast so he got another one. This one was fine ,he even let me keep the original 2 crew members. any idea what i can use these for?

Red... · Post by **Red...** » Sun Dec 11, 2011 10:43 am

One can be an executioner? Assuming he is the one with the very large long blades that is...The other could be an RxB? Assuming he is the one with the bolt thrower shaft...

dreadlord7476 · Post by **dreadlord7476** » Sun Dec 11, 2011 11:00 am

Iv used the one with the sword as a master on foot I just Field the swords down a bit and painted the scroll like a map,

And iv seen one of the bolt holding one done up as a BSB but I don’t know how he did it